Global Tech Solutions Blog

With the widespread support of social distancing that current events have encouraged, remote working options are seeing an understandable surge in popularity. In order to make the most of “telecommuting,” as it is referred to, there are a lot of reasons to use a Voice over Internet Protocol, or VoIP, solution. Let’s go over some.

Today’s business is much more collaborative than it was in the past. This means that there are a lot more communications to manage. Small businesses may use technology to try and bridge the gaps and large businesses use it to manage huge and complicated workflows. Today, we take a look at the average business’ internal communications, and which tools are best for increased productivity.

Many businesses have turned to video conferencing as a promising communications solution for their workforces to leverage, and for good reason. There are assorted collaborative benefits that a company can enjoy by embracing video conferencing capabilities. Here, we’ll review five of them.

Communication is paramount in any business environment, which makes it crucial that your business is equipped with the tools that allow this communication to take place. In light of this, many businesses have embraced instant messaging applications in the workplace. For this week’s tip, we’ll go over how to most productively and professionally utilize instant messaging.

Email is generally considered to be one of the more effective ways of communication in the business world. An organization that can use email adeptly is one that saves time and money. Today, we’ll be discussing how you can get the most out of your email solution through the use of best practices and other tips.

Collaboration is an invaluable part of any modern business’ success, which means that teamwork is an essential skill for your staff to have. Unfortunately, teamwork isn’t always the easiest thing to achieve in the office. There are, however, ways that you can promote it among your workforce. For this week’s tip, we’ll discuss a few ways how.

For computer enthusiasts one of the major questions has always been Mac vs. PC. Most people prefer one over the other, while some are fine using either. The problem with having two popular non-compatible computer systems is that they each use proprietary file types. For documents, the answer was developed by Adobe: the PDF. Today, we’ll take a look at Portable Document Format.

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

A key component to effectively attracting your audience is to better understand their preferences. Even the most seemingly insignificant change, like changing the color of the buttons on your website, can have a major impact on how effective your materials are. Fortunately, through a process called A/B testing, observing the impact of these changes is somewhat straightforward.

If you’re like most business users, you rely on email quite a bit to stay apprised of what is going on, as do most of the people you are likely in communication with. As such, you most likely understand that, while most emails require some kind of response or confirmation of receipt, not all of these messages require a heartfelt message. This is where Gmail’s Canned Responses come in handy.

A lot has been said about communications solutions, particularly in regard to the advantages and disadvantages of hosted and in-house telephony infrastructures. While businesses find that a cloud-hosted VoIP phone system is very convenient, there are others who believe that an on-site telephony infrastructure presents a certain value.

Instant messaging is commonplace in today’s society. It used to be primarily for social interaction, but its success was so overwhelming that business professionals have implemented it into their daily communications. Although, despite the advantages that instant messaging can provide, you still have to jump through some hoops in order to bypass what it’s become; an immense annoyance.

Vacations are an important part of maintaining one’s sanity, especially if you’re a business owner. However, unless you have a reliable staff that can handle the management of your business, chances are that you might feel like you can’t get away from the office long enough to relax. While it might seem tempting to disconnect yourself from the office entirely while on vacation, it’s actually better for your business if you don’t.